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    Send Us A Message!

    To obtain further information, register your interest for the 2014 Festival or to request information in a different format, please contact Disability Sport & Recreation on (03) 9473 0133 or festival@dsr.org.au.

    For all media requests and inquiries please contact Catherine Lander, Marketing & Communications Manager, on (03) 9473 0133 or catherine@dsr.org.au.

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    Compliments, complaints and feedback

    If you have an enquiry, dispute or complaint please let us know as soon as possible so we can understand the issue and then work to resolve it promptly.

    Your complaint will be treated professionally and courteously. You can lodge your complaint by:

    Email to info@dsr.org.au
    Phone to 03 9473 0133
    Post to PO BOX 207 Abbotsford, Victoria, 3067

    Our commitment to you:

    • We’ll respond to written correspondence within 10 business days of receipt
    • We’ll respond to verbal correspondence within 48 hours of the call being placed
    • We’ll acknowledge email correspondence within 48 hours of receipt and respond by email within 10 business days

    As a registered Disability Service Provider, we’ll log all complaints in the Annual Complaints Reporting (ACR) online tool
    In some instances we may not be able to respond within the above timelines. If this is the case, we’ll let you know when the completion date is to be expected. We thank you for taking the time to let us know of your concerns. We care about your feedback.